Eligibility and application process
Introduction
Veterans With Dogs (VWD) provides specially trained assistance dogs to support Veterans experiencing mental health difficulties related to service in the British Armed Forces.
Our programme is built around a structured partnership between Veteran and dog, with the aim of improving independence, confidence, and day-to-day stability.
We understand that applying can feel like a big step, so we aim to make the process clear, supportive, and realistic from the outset.
Eligibility criteria
To apply, you must meet the following:
- You have served in the British Armed Forces or Merchant Navy
- You are aged 18 or over
- You have a diagnosed mental health condition. It doesn’t have to be specifically PTSD; other mental health conditions are also considered.
- You are engaged in, or have previously engaged in, a recognised treatment or therapy plan
- You are able to commit to residential training and ongoing training sessions
- You have a secure garden and direct access to your home
- While other animals (such as cats) are permitted, there should be no other dogs in the home
Meeting these criteria allows you to begin the application process but does not guarantee acceptance onto the programme.
How to apply
Our application process is designed to ensure the right fit for both you and your future assistance dog.
Step 1 – Register of interest
Submit a short form with basic information.
This is not a full application and helps us understand your initial suitability.
Step 2 – Initial review
We review your Register of Interest to confirm whether you meet the eligibility criteria.
Step 3 – Meet and greet day
You will be invited to attend a Meet & Greet Day.
This is a required step before moving forward.
On the day, you will:
- Meet the team
- Learn more about how the programme works
- Understand the level of commitment involved
- Explore how an assistance dog may support your individual needs
- Discuss whether the programme is right for you
Step 4 – Full application
Following attendance at a Meet & Greet Day, you are invited to complete a full application and provide supporting documentation.
Your application will then be reviewed in more detail.
Step 5 – Home assessment
If your full application is successful, we will arrange a home visit.
This helps us:
- Understand your home environment
- Assess suitability for a dog
- Discuss your lifestyle and individual requirements

Step 6 – Approval and next stage
If approved, you will either:
- Be placed on the waiting list to be matched with a suitable assistance dog
or - Begin assessment/training with your own dog
Important to know
- Attendance at a meet and greet day is required before a full application is accepted
- Not all applicants will progress through every stage
- Final decisions are made based on suitability for both the Veteran and the dog
Frequently Asked Questions
How do I get an assistance dog?
Start by completing our Register of Interest form.
If eligible, you’ll be invited to a Meet & Greet before completing a full application.
How much does it cost?
There is no cost for:
- The dog
- Training
- Ongoing programme support
However, once placed, you are responsible for:
- Food
- Insurance
- Veterinary care
- General upkeep
How long does the process take?
Typically, between 12 and 24 months, depending on:
- Your individual needs
- Availability of suitable dogs
- Training requirements
Can I train my own dog?
Yes, if your dog meets our criteria.
Requirements include:
- Dog is under 3 years old
- Breed type (not all breeds are accepted for training)
- You have been the sole owner
- Suitable temperament and assessment
What do VWD assistance dogs do?
Our dogs are trained to:
- Support daily routines (including waking and medication reminders)
- Recognise and respond to anxiety behaviours
- Interrupt panic attacks, flashbacks, and nightmares
- Help reduce hypervigilance
- Assist in regaining emotional control
How do they help with flashbacks and panic attacks?
Dogs are trained to recognise early behavioural changes and intervene by:
- Interrupting the pattern
- Redirecting focus
- Supporting grounding techniques
How long does training take?
Usually 12 to 24 months, depending on:
- The dog’s development
- Your lifestyle and needs
- Home and family environment
I already own a pet dog; can I apply for another?
No, we require the assistance dog to be the only dog in the household to ensure:
- Strong bonding
- Effective training
- Consistency
What breeds are used?
We primarily consider dogs from gundog backgrounds, including:
- Labrador Retrievers
- Golden Retrievers
- Spaniels (e.g. Cocker Spaniel, Springer Spaniel)
- Retriever and Spaniel crosses
We also consider crossbreeds, provided they do not include breeds from the excluded categories below and meet the required temperament standards.
Dogs We Do Not Accept
For safety, welfare, and training reasons, we do not accept dogs with strong traits associated with:
- Bull breeds
- Guarding breeds
- Terrier breeds
- Toy breeds
What are my responsibilities?
You must:
- Commit to training (home and public settings)
- Maintain the dog’s training long-term
- Provide proper care (health, grooming, exercise)
We continue to support you throughout the partnership.
Commitment of having a dog
Owning a dog is a long-term commitment and should be carefully considered along with the costs of dog ownership.
Time & Lifestyle
Dogs need:
- Daily exercise
- Routine and structure
- Ongoing attention
They cannot be left alone for long periods.
Responsibility
A dog relies on you completely for:
- Care
- Safety
- Wellbeing
This commitment can last 13+ years.
Lifestyle Impact
Having a dog affects:
- Travel and holidays
- Social life
- Daily planning
Everything needs to be considered in advance.
Data Protection & Privacy (GDPR)
**UK GDPR compliance is important to us.
When you apply to Veterans With Dogs, we collect and process personal information to assess your suitability for the programme.
What data we collect
- Personal details (name, contact information)
- Service history
- Health and medical information (relevant to your application)
- Supporting documentation
How we use your data
Your data is used to:
- Assess eligibility
- Manage your application
- Support training and placement
- Maintain records for safeguarding and programme delivery
How your data is stored
- Stored securely
- Access limited to authorised personnel only
- Retained only as long as necessary
Your rights
You have the right to:
- Access your data
- Request corrections
- Request deletion (where appropriate)
- Withdraw consent
Sharing your data
We do not share your data with third parties unless:
- Required by law
- Necessary for safeguarding
- Required for programme delivery (with your consent)
Contact
For any data-related queries, please contact us directly.
Next Step
If you feel this programme is right for you,
Click the Register of Interest form to begin your journey.







