Our Commitment to Accountability

At Veterans With Dogs, we are committed to maintaining the highest standards of accountability and transparency in all our operations. We believe that it is our responsibility to demonstrate how we use our resources effectively to support veterans and their assistance dogs.

Accountability Resources

• Annual Reports & Impact Reports
• Privacy Policy
• Safeguarding
• Fundraising Promise
• Supporter Promise
• Terms and Conditions
• Complaints and Compliments
• Consent
• Equity, Diversity and Inclusion

Financial Transparency

We provide clear and accessible information about our financial performance, ensuring that our donors and supporters can see how their contributions are making a difference.

• Annual Reports and Financial Statements available for download.
• Detailed breakdowns of income and expenditure.
• Independent audits conducted annually by a certified accounting firm.

Programme Effectiveness

We regularly evaluate the impact of our programmes to ensure that they are achieving their intended outcomes and delivering real benefits to veterans.

• Outcome measures tracking the progress of veterans and their assistance dogs.
• Client feedback surveys to gather insights and improve our services.
• Longitudinal studies assessing the long-term impact of our partnerships.

Governance and Ethics

We adhere to a strict code of ethics and have robust governance structures in place to ensure that we operate with integrity and in the best interests of our beneficiaries.

• Board of Trustees with diverse skills and experience.
• Conflicts of interest policy to manage potential conflicts.
• Whistleblowing policy to encourage reporting of unethical behaviour.

Data Protection

We are committed to protecting the privacy and personal data of our clients, donors, and supporters. We comply with all applicable data protection laws and regulations.

• Secure data storage and processing systems.
• Privacy policy outlining how we collect, use, and protect personal data.
• Regular data protection audits to ensure compliance.

Contact Us

If you have any questions or concerns about our accountability practices, please do not hesitate to contact us.

Email: info@veteranswithdogs.org.uk

Telephone: +44 (0) 1626 798030