Frequently Asked Questions

Do I need to pay for an assistance dog?

We do not charge for the placement of a dog or our training services. However, veterans are responsible for ongoing costs of daily care once the dog is placed.

Who is eligible for your services?

We offer services to veterans of the British Armed Forces, Reservists, and former members of the Merchant Navy. They must be domiciled in the UK, registered with a UK GP, and have issues such as post-traumatic stress disorder (PTSD), anxiety, or depression.

What is the process to apply?

The process involves:

  • Completing a "Register of Interest" form (not a full application at this stage).
  • If eligible, you'll be invited to meet our team and learn about the programme.
  • You will then receive a full application to complete.
    • Note: Veterans With Dogs reserves the right to decline an application at any stage.

How long does it take to get an assistance dog?

The process can take between six to twenty-four months from submitting a Register of Interest. The time varies depending on individual needs and available dogs.

Can my own dog be trained as an assistance dog?

Potentially, your dog must meet the exact same standards as our own dogs and pass the same assessments. The dog must be under three years old before training starts. There is no guarantee of acceptance onto the programme for any dog.

Can I register my dog as an assistance dog?

No, we do not offer any kind of registration service.

What breeds of dogs do you use?

We primarily use breeds with proven assistance dog work history, such as Labrador Retrievers, Golden Retrievers, and first-generation crosses of the two. We also work with some Spaniels.

Can I have another dog in my household?

No, we require that the assistance dog is the only dog in the household to ensure proper bonding and training.

What are the housing requirements for an assistance dog?

We require direct ground floor access to a private, secure outdoor space for the dog's welfare needs. Communal areas and flats without direct ground floor access to a garden are not suitable.

How is Veterans With Dogs funded?

We receive no government funding. We rely entirely on public donations, trusts and foundation support, and fundraising initiatives to support our work with veterans.

I am outside of the UK, can you help?

No, we are unable to provide assistance to individuals who live outside of the UK or travelling to the UK. You must be resident in the UK.

Who are we not able to help?

Veterans who currently:

  • Have difficulties that severely affect their relationships with others
  • Are experiencing severe psychotic symptoms
  • Are at high risk, whether it be self-harm, feeling suicidal or at risk of causing harm to others
  • Are experiencing a mental or physical health crisis

We do not provide urgent or crisis services, hospital services or any assessment and treatment under the Mental Health Act.

If you are in a crisis and need urgent help, please contact your GP, Samaritans on 116 123, or dial 999.