Frequently Asked Questions

Who is eligible for our services?

We offer services to veterans of the UK Armed Forces, non-operational reservists and former members of the Merchant Navy. They must be domiciled in the UK and registered with a UK GP and have issues like post-traumatic stress disorder (PTSD), anxiety and depression.

We provide assistance dogs, training and related services for Veterans from every service and conflict, focusing on those with complex mental health issues related to their military service.

We do not provide support for those who haven't served or for physical disabilities.

 

How do I apply for an assistance dog?

1. Complete a "Register of Interest" form (not a full application at this stage).

2. If eligible, you'll be invited to meet our team and learn about the programme.

3. You'll then receive a full application to complete.

Note: Veterans with Dogs reserves the right to decline an application at any stage.

What does it cost to receive an assistance dog?

We do not charge for the placement of a dog or our training services. However, veterans are responsible for ongoing costs of daily care once the dog is placed.

How long does the process take?

The process can take between 6 to 24 months from submitting a Register of Interest. The time varies depending on individual needs and available dogs.

Can I use my own dog as an assistance dog?

Potentially, but your dog must meet specific assistance dog standards and pass assessments. The dog must be under 3 years old before training starts. There's no guarantee of acceptance.

What breeds do you use for assistance dogs?

We primarily use breeds with proven assistance dog work history, such as Labrador Retrievers, Golden Retrievers, and first-generation crosses of the two. We also work with some Spaniels.

What tasks are assistance dogs trained for?

Our dogs are trained for tasks such as:

  • Initiating daily routines
  • Medication reminders
  • Grounding techniques
  • Responding to anxiety and hypervigilance
  • Interrupting panic attacks and nightmares

 

They do not perform security or defensive tasks.

Can I have other dogs while having an assistance dog?

No, we require that the assistance dog is the only dog in the household to ensure proper bonding and training.

What are the housing requirements for an assistance dog?

We require direct ground floor access to a private, secure outdoor space for the dog's welfare needs. Communal areas and flats without direct ground floor access to a garden are not suitable.

How is Veterans With Dogs funded?

We receive no government funding. We rely entirely on public donations, trusts and foundation support, and fundraising initiatives to support our work with veterans.

I am outside of the UK, can you help?

No, we are unable to provide assistance to individuals who are outside of the UK or travelling to the UK. You must be resident in the UK and a British Veteran.

Who are we not able to help?

Veterans who currently:

  • Have difficulties that severely affect their relationships with others

  • Are experiencing severe psychotic symptoms

  • Are at high risk, whether it be self-harm, feeling suicidal or at risk of causing harm to others

  • Are experiencing a mental or physical health crisis

We do not provide urgent or crisis services, hospital services or any assessment and treatment under the Mental Health Act.

If you are in a crisis and need urgent help, please contact your GP, Samaritans on 116 123, or dial 999.